SCM Service Delivery Manager

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Procurement

In short

ABB Robotics is seeking an experienced SCM Service Delivery Manager in Krakow, Poland, to lead a procurement team. The role involves end-to-end delivery of Procure-to-Pay processes, driving operational excellence, and managing supplier relationships. Candidates need at least 5 years of supply chain/procurement experience and 3 years of people leadership.

Responsibilities

Lead end-to-end delivery of Procure-to-Pay processes for efficient, high-quality, and compliant procurement operations.
Partner with senior business stakeholders to develop the service portfolio and enhance customer satisfaction.
Drive operational excellence initiatives focused on cost optimization, quality improvements, delivery performance, and working capital enhancement.
Oversee planning and execution of procurement activities, budget management, forecasting, and performance tracking.
Build, lead, coach, and develop a high-performing procurement team.

Requirements

Minimum 5 years of experience in Supply Chain, Procurement, or Shared Services within a multinational organization.
At least 3 years of people leadership and team management experience.
Strong understanding of operational procurement, sourcing, supplier management, contract management, and procurement best practices.
Experience in Global Business Services through SLAs and KPIs.
Strong focus on service quality, cycle times and continuous improvements.
Proven experience managing service delivery, stakeholder expectations, and business priorities in an international environment.
Experience with ERP systems (SAP preferred), Excel, Power BI and procurement tools.
Fluent Polish and English, both written and spoken.

Benefits

Opportunity to play a key role in shaping supply chain excellence.
Develop high-performing teams.
Partner with senior stakeholders in a dynamic international environment.
Work in a fast-moving, innovation-driven environment.
Be part of a pioneering team shaping the future of robotics.

Skills

SAPExcelPower BI

#Procurement#Supply Chain Management#Team Leadership#Service Delivery#Logistics#Cost Optimization#Supplier Management#Contract Management#ERP Systems#SAP#Excel#Power BI

About ABB

We are a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com\nPrivacy notice & house rules: https://social.abb/social-media-information\n\nBefore applying for a job at ABB , please read our Fraud Warning:…

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