Senior Sales Supporter, Arla Foods Ingredients

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Sales Support · Business Analysis

In short

Arla Foods Ingredients is seeking a Senior Sales Supporter to join their Specialised Nutrition business in Viby, Denmark. This role involves supporting account teams with customer-related activities, managing CRM, and preparing sales reports. The position requires several years of experience in sales support or a similar role, strong organizational skills, and fluency in English.

Responsibilities

Support account teams with customer-related activities, proactively identifying where support can add value.
Handle customer requests relating to documentation, samples, stock levels, order deviations, and product information.
Support CRM activities, including opportunities, quotations, contracts, customer contacts, and sample management.
Create and maintain customer master data and support account setup processes.
Manage customer complaints in close cooperation with Quality and Regulatory colleagues.
Support forecasting activities and act as a key user of business systems such as IBP and CRM.
Prepare invoices, sales reports, and customer-related analyses.
Coordinate with internal stakeholders.

Requirements

Several years of experience in sales support, customer service, commercial administration, or a similar role.
Experience working across different business systems, preferably including CRM and ERP platforms.
Strong analytical and organizational skills.
Ability to manage a broad range of tasks without compromising quality or accuracy.
Service-minded and highly organised.
Comfortable working in an international matrix organisation with many stakeholders.
Clear communication style.
Fluency in written and spoken English is essential.

Desired Qualifications

Enjoy creating structure, solving problems, and enabling others to succeed.
Collaborative approach allows for building productive relationships across functions and cultures.

Benefits

Unique opportunity to join a global market leader within specialised nutrition.
Become part of a collaborative and ambitious commercial organisation.
Gain broad exposure to international customers and cross-functional stakeholders.
Develop business understanding and professional capabilities.

#sales support#customer service#commercial administration#CRM#ERP#early life nutrition#specialised nutrition

About Arla

We are more than 23,000 colleagues across 39 countries and 7,624 dairy farmer-owners in Denmark, Sweden, United Kingdom, Germany, Belgium, Luxembourg, and the Netherlands. We aim to create the future of dairy, to bring healthy and sustainable dairy products to people across the world, and to lead the transition towards sustainable dairy farming and production. We work continuously on the farms, at the dairies, and in our administration to reduce our carbon footprint and environmental impact. We are committed to champion good food habits and inspire a healthy life. We collaborate with NGOs and…

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