Senior Education Services Operations Specialist

Education & Public Service · Education & Training · Corporate Training

In short

The Senior Education Services Operations Specialist drives regional commercial growth, profitability, and market expansion for Education Services. This role requires a strategic leader to achieve revenue and engagement targets by building partnerships with sales, customers, and training partners.

Responsibilities

Own and deliver regional Education Services revenue, bookings, margin, utilization, and growth targets.
Develop and execute a multi-year regional business growth strategy aligned with corporate objectives.
Drive pipeline generation and conversion activities to achieve and exceed KPIs.
Identify new market opportunities, customer segments, and expansion strategies to increase training and certification adoption.
Lead forecast planning, quarterly business reviews, and performance reporting for regional leadership.
Build trusted relationships with regional Sales Leaders, Account Managers, Customer Success teams, and Business Unit leaders.
Partner with sales teams on strategic opportunities and account planning activities to drive training attach and expansion revenue.
Own the regional distributor strategy for Education Services.
Develop, manage, and grow distributor relationships to increase market coverage and revenue generation.
Identify, recruit, onboard, and develop Authorized Training Partners (ATPs) across the region.
Build and maintain strong executive-level relationships with key customer stakeholders.
Present training and workforce development proposals to senior leadership teams and decision-makers.
Influence cross-functional teams to support regional business objectives without direct authority.

Requirements

Bachelor’s degree in any discipline
5+ years of experience in business development, channel management, sales, account management, or training services.
Proven track record of exceeding revenue and growth targets.
Experience managing distributors, channel partners, or indirect sales networks.
Strong executive presence with experience presenting to senior decision-makers and customer leadership teams.
Demonstrated success in negotiating complex commercial agreements and resolving business conflicts.
Experience developing strategic business plans, forecasting, and managing KPIs.
Strong financial acumen with the ability to analyze business performance and identify growth opportunities.
Willing and able to travel up to 15%
Only U.S. Persons (U.S. citizens, lawful permanent residents, or protected individuals as defined by 22 CFR §120) may be considered

Desired Qualifications

Experience within the manufacturing, energy, oil and gas, automotive, biotechnology, medical, scientific, digital solutions and/or heavy industrial industries

Benefits

Market-leading 401(k) and profit-sharing plan
Variety of medical insurance plans, with dental and vision coverage
Family formation benefits
Paid parental leave (maternal and paternal)
Employee Assistance Program
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans, inclusive of vacation, holiday, and sick leave

#Sales Operations#Education Services#Training#Certification#Business Development#Channel Management#Sales#Account Management#Distributor Management#ATP

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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