Sales Operations Coordinator

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

Baldwin Hardware is hiring a remote Sales Operations Coordinator to support their Luxury business. This role requires strong analytical and data-driven reporting skills, primarily using Power BI and Excel, to support customer and product segments, standardize financial reporting, and manage agency processes. The position also involves supporting display programs, eCommerce monitoring, and SFDC functionalities.

Responsibilities

Process commissions for agencies (SACM & POS).
Generate POS details by Vendor & Agency.
Create Display ROI reports.
Produce sales segment reports for monthly Sales Review.
Support Sales Analyst in managing customer and team databases.
Participate in display project reviews and support process flow.
Monitor price scraping reports and address MAP email inquiries.
Communicate violation processes, letters, and do not sell notices.
Liaise with sales teams to resolve issues with eCommerce customers.
Act as a liaison with third-party eCommerce firms for marketplace support.
Support programs like PPP contracts, Forte programming, and co-op reimbursement.
Assist with annual updates and communication of agency contracts.
Serve as the Baldwin lead for SFDC maintenance and account updates.
Coordinate with SFDC program and IT for updates and fixes.
Process FG and employee purchase orders with Customer Service.

Requirements

Secondary education in Business or related field preferred.
Experience with Power BI and similar analytical tools.
1-2 years of direct experience in sales or marketing.
Background in data mining and/or data management.
Business acumen and basic finance skills.
Strong computer skills in MS Word, Excel, and PowerPoint.
Strong leadership skills, including emotional intelligence and professional maturity.
Excellent communication and interpersonal skills.
Ability to interact effectively with people at all levels of the organization.

Desired Qualifications

Experience supporting collaborative needs across departments.
Experience standardizing financial reporting.
Experience maintaining agency processes.
Experience supporting standardized display systems and forecasting processes.

Benefits

Remote work environment.
Opportunity to work with a leading brand in the luxury door hardware space.
Supportive team environment with opportunities for growth.
ASSA ABLOY values results, offers regular feedback, training, and development.

Skills

Power BIMS ExcelMS WordMS PowerPointSFDC

#Sales#Operations#Coordinator#Luxury#Hardware#Reporting#Analysis#Power BI#Excel#MS Office#SFDC#eCommerce#Remote

About ASSA ABLOY Group

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…

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