Ovation Support Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · Network Administration · IT Support

In short

Emerson is seeking an Ovation Support Engineer in Noida, India (Hybrid). This role involves hands-on support for server hardware, virtualization platforms (Hyper-V, VMware), and network infrastructure, including troubleshooting and client interaction. Requires a Bachelor's degree in a related field and at least 2 years of relevant experience.

Responsibilities

Deploy, configure, and maintain Windows Server on VMware and Hyper-V.
Install and configure new server-grade hardware in the data center.
Troubleshoot hardware, software, and networking issues.
Monitor data center hardware and infrastructure.
Provide on-site and remote technical support to clients and engineers.
Coordinate with vendors for service calls and issue resolution.
Maintain hardware inventory and track assets.
Prepare job reports and technical documentation.
Undertake domestic and international travel for support activities.

Requirements

At least 2 years of hands-on experience in networking and IT infrastructure support.
Experience coordinating with vendors for technical support.
Strong verbal and written communication skills.
Good interpersonal and coordination skills.
Bachelor’s degree in information technology, Computer Science, or a related field.
Proven work experience as a Network Support Engineer or similar.
Practical knowledge of computer hardware, routers, firewalls, and networking systems.
Ability to troubleshoot complex hardware, software, and networking issues.
Strong analytical and critical-thinking skills.

Desired Qualifications

Strong interpersonal skills with the ability to work effectively with clients, colleagues, and vendors.
Good time-management and organizational skills.
Willingness to undertake domestic and international travel at short notice.

Benefits

Competitive benefits plans covering physical, mental, financial, and social needs.
Medical insurance plans with dental and vision coverage.
Employee Assistance Program.
401(k).
Tuition reimbursement.
Employee resource groups.
Recognition programs.
Flexible time off plans.
Paid parental leave (maternal and paternal).
Vacation and holiday leave.

Skills

Hyper-VVMware ESXivCenterWindows ServerNetwork InfrastructureSwitchesRoutersFirewallsNetwork Troubleshooting

#IT Infrastructure#Network Support#Server Hardware#Virtualization#Technical Support#Client Relations#Vendor Coordination#Documentation

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

See all open jobs at Emerson Read more about Emerson Website