Operations Team Lead, GSF Prime Now FC

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations

In short

The Operations Team Lead oversees daily inbound and outbound logistics operations, managing a team to ensure efficiency and accuracy. This role focuses on optimizing workflows, maintaining high service standards, and driving continuous improvement within a fast-paced fulfillment center environment.

Responsibilities

Oversee and coordinate daily inbound and outbound operations.
Manage a team, optimize workflows, and maintain high service and productivity standards.
Supervise inbound activities (receiving, inventory verification, storage) and outbound operations (order processing, packing, shipping).
Ensure compliance with company policies, safety standards, and quality requirements.
Meet operational KPIs and deadlines.
Train and mentor team members, monitor performance, and resolve operational issues.
Collaborate with cross-functional teams to improve processes.
Drive team development and continuous improvement through training, reporting, and process optimization.

Requirements

1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
Bachelor's degree.
Fluent in English (speak, write, read).
Experience with Microsoft Office products and applications.
Experience with Excel.

Desired Qualifications

Experience in customer-facing environment, warehousing, logistics or manufacturing.

Skills

Microsoft OfficeExcel

#operations#team lead#logistics#warehousing#manufacturing#customer service

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