Head of AI Innovation

Technology, Data & Digital · Data, AI & Analytics · Machine Learning · Artificial Intelligence · Data Science

In short

As the Head of AI Innovation, you will lead Ericsson’s AI Innovation organisation, defining the vision and strategy for AI, GenAI, agentic AI, and intent-based operations within network managed services. This executive role requires extensive experience in telecom/ICT, strong leadership, and a deep understanding of autonomous networks and AI applications to drive large-scale transformation and customer-facing innovation.

Responsibilities

Own the AI and autonomous operations vision for Network Intelligence, including Level 4–5 ANO trajectory and digital‑engineer blueprint.
Define and maintain the AI Innovation portfolio strategy aligned with business roadmaps and TM Forum AN/ANOps frameworks.
Lead the AI Innovation organisation, providing direction, coaching, and performance management to senior leaders.
Build and nurture a high‑end AI talent hub for GenAI, agentic AI, ML and autonomous operations.
Ensure design, build and validation of high‑value Level 4 AN scenarios per year.
Govern the phased introduction model and ensure scenarios are industrialised with standard architectures.
Act as the primary owner for AI Innovation with NIMS, MSN and BU CSS leadership.
Sponsor lighthouse deals and co‑innovation with key CSPs.
Lead engagement with hyperscaler and ecosystem partners to shape joint roadmaps and research agendas.
Chair the AI Innovation governance for scenario selection, investment decisions, resource allocation and delivery phasing.
Define and track success criteria for the AI Innovation organisation.
Identify and manage key risks and ensure mitigations.
Ensure sales, solution and delivery teams have clear scenario blueprints, value cases and references.
Work with capability/IT setup teams to provide platforms, data pipelines, cloud landing zones and security baselines.
Promote a culture of data‑driven, intent‑based, agentic operations.
Define and recommend changes to the AI Innovation strategy, portfolio and governance model.
Approve scenario roadmaps, investment allocations and industrialisation decisions.
Sponsor lighthouse deals, co‑innovation programmes and strategic partnerships.

Requirements

15+ years in telecom, cloud or ICT industry, with a significant track record in managed services, network operations or network intelligence.
8+ years in senior leadership roles (director/VP) driving portfolio strategy, innovation and/or large‑scale transformation.
Demonstrated experience leading AI/analytics/autonomous‑operations programmes or portfolios, including GenAI, agentic AI, ML and automation.
Proven track record in customer‑facing executive roles (C‑level engagement, co‑innovation, lighthouse deals) and industry thought leadership.
Deep understanding of autonomous networks, intent‑based operations, digital engineers and ANOps frameworks, including TM Forum AN levels.
Strong strategic and portfolio management skills.
Excellent leadership and people‑management skills.
Strong commercial acumen and business understanding.
Outstanding communication and storytelling skills.
High level of cloud and AI literacy: familiar with hyperscaler AI/ML platforms, data and automation architectures, and responsible‑AI considerations.
Ability to operate in complex, multicultural environments and to create order and momentum in fast‑evolving, innovation‑driven settings.
Visionary and strategic thinker.
Strong collaboration and influencing skills across senior internal and external stakeholders.
Inspirational leader who builds high‑performing, diverse teams and a strong AI talent culture.
Customer and value focused.
Resilient and pragmatic in managing risk, ambiguity and change.

Benefits

Outstanding opportunity to use skills and imagination to push boundaries.
Build solutions never seen before.
Challenging work environment.
Join a team of diverse innovators.
Opportunity to craft what comes next.
Office based for a minimum of 60% of the working week.
Travel expected in the range of 25% on average, but can rise to around 50%.

Skills

AIGenAIagentic AIMLautonomous operationsnetwork intelligenceclouddataautomationTM Forum

#AI#Innovation#Network Intelligence#Autonomous Operations#GenAI#Agentic AI#ML#Managed Services#ICT#Telecom

About Ericsson

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Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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