Customer Project Manager

Technology, Data & Digital · Software & Web Development · Software Engineering · Project Management

In short

Ericsson is seeking an experienced Customer Project Manager in Kiev, Ukraine, to oversee Network Management (OSS) projects. The role involves full project accountability, focusing on execution, financial performance, and customer satisfaction, requiring strong communication and project controls skills.

Responsibilities

Manage complex Network Management (OSS) projects from design through acceptance.
Collaborate with local and global teams to meet project timelines and improve profitability.
Act as the primary customer-facing point of contact in Ukraine.
Identify, track, and manage project dependencies and risks.
Own and manage change control processes.
Own financial performance, focusing on protecting Unadjusted Margin targets.
Maintain data accuracy and produce reliable reporting.
Ensure full compliance with legal, financial, data security, privacy, and Health & Safety directives.

Requirements

5+ years of experience as a Customer Project Manager with demonstrated success in Project Management.
Bachelor's degree in Engineering, Business, or a related field.
Demonstrated ability to lead teams by setting clear goals, developing talent, and delivering results.
Strong communication skills, with experience engaging stakeholders at both working and executive levels.
Solid understanding of project financials, team coordination, customer relationship management, and cross-functional collaboration.
Experience with OSS / Network Management Systems (ENM, ENIQ), Orchestration (EO), and SMO (EIAP, EIC).

Desired Qualifications

Experience with Tier 1 customers is a plus.
Familiarity with Ericsson Sales and Delivery processes, tools, and deployment methodologies is an advantage.

Benefits

Outstanding opportunity to push the boundaries of what's possible.
Be challenged in a team of diverse innovators.
Work beyond the status quo to craft what comes next.

Skills

Network ManagementOSSgovernanceproject controlscustomer-facingchange controlfinancial performanceProject ManagementcommunicationOrchestrationService Management and OrchestrationIntelligent Controller

#Network Management#OSS#governance#project controls#customer-facing#change control#financial performance#Project Management#communication#Orchestration#Service Management and Orchestration#Intelligent Controller

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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