Critical Environment (CE) Technical Trainer

Education & Public Service · Education & Training · Corporate Training

In short

Microsoft seeks a Critical Environment (CE) Technical Trainer for its Cloud Operations + Innovation (CO+I) Learning team. This on-site role involves delivering technical training, analyzing workforce needs, and managing procedural changes for datacenters, utilizing adult learning principles to enhance operational goals and learner development.

Responsibilities

  • Align learning preparation with relevant success metrics, including cloud consumption and survey feedback.
  • Incorporate the latest features, technologies, and processes into learning experiences to ensure quality delivery.
  • Deliver single to multi-day training sessions in-person or virtually with minimal supervision, using presentations, discussions, labs, and simulations.
  • Utilize digitally enhanced instructor-led resources for technology-based learning experiences.
  • Apply classroom management techniques like flexible learning, behavioral reinforcement, and time management.
  • Foster a friendly, supportive environment, encourage questions, monitor learner progress, and provide feedback on course content.
  • Embody Microsoft's culture and values.

Requirements

  • Bachelor's Degree OR equivalent experience.
  • 4+ years of experience in training, education, critical environments (CE), cloud systems, datacenter environments, server environments, or computer technologies.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desired Qualifications

  • 4+ years of hands-on experience in a technical capacity maintaining facility cooling, electrical, mechanical, and life safety systems.
  • Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS).
  • 2+ years of experience in training delivery and readiness operations or demonstrated project management skills.
  • Ability to diagnose or represent training data and anecdotal feedback in meaningful ways (analysis and writing).
  • Structured thinking and planning with a bias for execution (operational planning & project management).

Benefits

  • Access to Microsoft's extensive benefits and compensation information.
  • Opportunities for personal and professional development, including Career Rotation Programs, Diversity & Inclusion trainings, and professional certifications.

Skills

CloudData CentersTechnical TrainingAdult LearningElectrical SystemsMechanical SystemsLife Safety SystemsEPMSBCMBASBMS
#Cloud Operations#Innovation#Critical Environment#Datacenter#Technical Trainer#Learning#Training Delivery#Workforce Training#Change Management#Adult Learning Fundamentals#Cloud Infrastructure#Server Environments#Microsoft Azure
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About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

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Company

Microsoft

Job Posted

4 days ago

Employment Type

Full Time

Work mode

On Site

Salary

US$77,800–153,700 / year

Experience Level

Mid-Senior

Locations

United States

Qualification

Bachelor

Applicants

Be an early applicant