Trilingual Credit and Collection Analyst

Finance, Banking & Legal · Accounting & Audit · Accounts Receivable · Credit Analysis · Financial Analysis

In short

Emerson is seeking a Trilingual Credit and Collection Analyst for a hybrid role in Escazú, Costa Rica. This position involves managing accounts receivables, performing credit evaluations, and reconciling customer accounts. Fluency in Portuguese and English, along with proficiency in MS Office and 2 years of relevant experience, is required.

Responsibilities

Handle transactional activities and inquiries in payments received from customers.
Perform customer account reconciliations for debt alignment.
Conduct credit evaluations and manage disputes.
Contribute to operational improvements, documentation, and standard process development.
Use multiple systems for tracking, information gathering, researching, and entering customer communication.
Analyze credit limits and requirements for customer accounts.
Reconcile customer accounts to settle strategies within accounts receivable balances.
Answer inquiries and resolve routine issues within the credit to cash process.
Analyze and approve new account applications and prepare chargeback invoices.
Discuss account resolutions with internal parties.
Transmit and generate billing data to customers and resolve billing inquiries.
Build account receivables reporting from credit, cash, and collections.

Requirements

Degree or advanced studies preferred in Accounting, Business Management or Finance.
Advanced written and oral Portuguese and good English communication skills.
Proficient in MS Office applications (MS Word and Excel).
2 years in accounts receivables Customer Service Representative position or accounts receivable representative role.
Good analytical and problem-solving skills and keen attention to detail.

Desired Qualifications

Practical knowledge of Oracle e-Business Suite preferred.
Experience in LAM collections market and automation industry preferred.
Experience in transitions and stabilization process.

Benefits

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Vacation and holiday leave

Skills

MS OfficeExcelWordOracle

#accounts receivables#credit#collections#finance#trilingual

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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