Service Center Team Manager (Second Shift)

Manufacturing & Production · Production & Assembly · Production Management

In short

As a Service Center Team Manager (Second Shift) in Houston, TX, you will lead daily repair shop operations and support Separation Service Center activities. This role focuses on developing employees, driving operational performance, and fostering a culture of continuous improvement and accountability.

Responsibilities

Supervise daily repair-shop operations and provide hands-on leadership.
Support Order & Shop Coordinators, Team Leads, and field representatives.
Interpret engineering drawings, research repair history, and troubleshoot equipment issues.
Drive capacity planning, training development, and employee performance.
Ensure shop safety compliance, PPE usage, and completion of safety inspections.
Lead and participate in ALPS, 5S, and continuous-improvement initiatives.
Manage job folders, shop records, vendor POs, and documentation accuracy.
Track employee utilization, support payroll/timekeeping, and reconcile shop supply accounts.
Provide technical support to customers and participate in site visits.
Collaborate with engineering, quality, and management teams to improve repair processes.

Requirements

Associate's degree in Engineering or equivalent experience.
Minimum 5 years of hands-on experience in repair, reconditioning, manufacturing, job-shop, or service-center environments.
Minimum 3 years of experience in Leadership positions.
Experience with Lean improvement tools (5S, Six Sigma, Kaizen).
Experience with MRP/ERP systems.
Ability to read and interpret blueprints.
Strong understanding of machining and welding techniques.
Strong customer-service orientation and communication skills.
Ability to lead teams, prioritize work, and perform under pressure.
Demonstrated teamwork, flexibility, initiative, sound judgment, integrity, and drive.

Benefits

Competitive salary and full benefits package.
Medical/dental/vision/life insurance.
401(k) plan.

Skills

Lean5SSix SigmaKaizenMRPERPBlueprint ReadingMachiningWelding

#repair shop operations#team leadership#process improvement#safety compliance#customer service#lean manufacturing#erp systems

About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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