SME - Citrix Cloud

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Cloud Engineering · IT Support

In short

As a SME - Citrix Cloud in Bengaluru, Karnataka, you will be responsible for designing, installing, monitoring, and supporting Citrix systems and associated infrastructure. This role involves advanced troubleshooting, managing Citrix farms, and administering Active Directory, DNS, DHCP, RDS, and Windows server environments. You will also work with public cloud VDI and DevOps responsibilities, including maintaining Infrastructure as Code using Terraform for Azure Virtual Desktop environments.

Responsibilities

Design, install, monitor and support Citrix systems and associated infrastructure.
Provide advanced troubleshooting for Citrix Virtual Apps & Desktops, XenApp, XenDesktop, NetScaler, MCS, UPM and StoreFront.
Manage Citrix farms, sessions, printers, application publishing and log monitoring.
Administer Active Directory, DNS, DHCP, RDS and Windows 10/11, Server 2016/2019/2022.
Perform server health checks and maintenance activities.
Manage NetScaler issues, firmware upgrades, certificate renewals and load balancing virtual servers.
Work with VMware, Nutanix, Hyper-V and XenServer environments.
Coordinate deployments, upgrades and patch management.
Handle P0, P1 and P2 incidents and contribute to problem management.
Administer Ivanti products and user profile management.
Manage Citrix and Windows patch deployments and SCCM activities.
Support L1/L2 teams in resolving incidents and requests.
Work within Incident, Request, Change and Problem Management processes.
Ensure SLA, KPI and ITIL compliance.
Drive Continuous Improvement Plans (CIP) to improve infrastructure stability.
Provide communication and stakeholder updates during critical incidents.
Create, maintain and update documentation.
Use monitoring tools such as SCOM, BEM, Zabbix and Citrix Director.
Demonstrate strong multitasking and organizational skills.
Automate recurring manual tasks using scripting.
Maintain and enhance Infrastructure as Code.
Manage Terraform code integrating Azure Virtual Desktop and published application environments.
Implement architecture and code enhancements for Azure platform changes.
Maintain Terraform module parameters.
Document code and deployment procedures.
Implement automation for VM builds and power management.
Contribute to GUI development for Terraform parameter integration.
Address functional requirements through automation and engineering solutions such as logging and monitoring.

Requirements

Design, install, monitor and support Citrix systems and associated infrastructure.
Provide advanced troubleshooting for Citrix Virtual Apps & Desktops, XenApp, XenDesktop, NetScaler, MCS, UPM and StoreFront.
Manage Citrix farms, sessions, printers, application publishing and log monitoring.
Administer Active Directory, DNS, DHCP, RDS and Windows 10/11, Server 2016/2019/2022.
Perform server health checks and maintenance activities.
Manage NetScaler issues, firmware upgrades, certificate renewals and load balancing virtual servers.
Work with VMware, Nutanix, Hyper-V and XenServer environments.
Coordinate deployments, upgrades and patch management.
Handle P0, P1 and P2 incidents and contribute to problem management.
Administer Ivanti products and user profile management.
Manage Citrix and Windows patch deployments and SCCM activities.
Support L1/L2 teams in resolving incidents and requests.
Work within Incident, Request, Change and Problem Management processes.
Ensure SLA, KPI and ITIL compliance.
Drive Continuous Improvement Plans (CIP) to improve infrastructure stability.
Provide communication and stakeholder updates during critical incidents.
Create, maintain and update documentation.
Use monitoring tools such as SCOM, BEM, Zabbix and Citrix Director.
Demonstrate strong multitasking and organizational skills.
Automate recurring manual tasks using scripting.
Maintain and enhance Infrastructure as Code.
Manage Terraform code integrating Azure Virtual Desktop and published application environments.
Implement architecture and code enhancements for Azure platform changes.
Maintain Terraform module parameters.
Document code and deployment procedures.
Implement automation for VM builds and power management.
Contribute to GUI development for Terraform parameter integration.
Address functional requirements through automation and engineering solutions such as logging and monitoring.

Benefits

At HCLTech, you'll supercharge your potential.
You'll find your career.
And you'll find your spark.
All at a place that knows that helping its customers stay on top starts by putting its people first.

Skills

Citrix Virtual Apps & DesktopsXenAppXenDesktopNetScalerMCSUPMStoreFrontActive DirectoryDNSDHCPRDSWindows 10Windows 11Windows Server 2016Windows Server 2019Windows Server 2022VMwareNutanixHyper-VXenServerIvantiSCCMSCOMBEMZabbixCitrix DirectorTerraformAzure Virtual DesktopInfrastructure as Codescripting

#Citrix#Cloud#VDI#DevOps#Azure

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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