商场员工(龙华店)

Logistics, Sales & Operations · Sales & Business Development · Sales Management

In short

We are seeking enthusiastic and communicative individuals for a retail associate position at our Longhua store. This role involves actively engaging with customers, sharing product knowledge, and contributing to a positive shopping experience, while ensuring efficient operations and upholding IKEA's standards.

Responsibilities

Actively learn about IKEA products and services, sharing knowledge with customers and colleagues.
Act as an ambassador of the IKEA offer and actively meet and offer customers a wider support throughout their shopping journey.
Apply the IKEA mechanical sales system and maintain range presentation media.
Understand life at home and home furnishing to sell complete and sustainable solutions.
Support the customer in your customer meeting point and beyond considering the IKEA omnichannel environment.
Contribute to making customer payments and returns easy and convenient.
Contribute to highest goods availability and scheduled deliveries for customers and stores by executing assigned fulfilment tasks.
Perform delivery operations in the assigned area using available systems and tools.
Contribute to stock accuracy to achieve scheduled deliveries and product availability.
Operate according to working methods and routines to maximize customer meeting point efficiency.
Ensure the IKEA store is always a safe and secure environment.

Requirements

Open to change.
Enthusiastic and able to work with others in a team.
A passion for home furnishing and retailing.
Confident in approaching and communicating with people in a proactive manner.
Curious about peoples’ everyday life at home and home furnishing.
Ability to prioritize and organize your own work to make efficient use of the time available.

Benefits

Be part of a diverse team working for the continued global success of the IKEA Concept.
Help millions of customers create a better everyday life.

Skills

SalesCustomer ServiceRetail

#Sales#Retail#Customer Service

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

See all open jobs at IKEA Read more about IKEA Website