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Product Quality and Recovery Associate

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

As a Product Quality and Recovery Associate at IKEA, you will contribute to the company's sustainability efforts by minimizing product damages, giving products a second chance through repackaging and assembly, and selling them in an "As-Is" section with a strong commercial expression. You will support quality perception and always consider the environmental impact in your decisions.

Responsibilities

  • Contribute to minimizing all internal damages or other costs related to IKEA products.
  • Take necessary action on products to give them a second chance, such as repackaging and assembly.
  • Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
  • Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
  • Always consider the sustainability impact when deciding when and how to recover products.
  • Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Requirements

  • Retail experience.
  • Knowledge of how to build quality IKEA furniture.
  • Knowledge of waste management and sustainability principles.
  • Experience working in a customer and commercial-oriented business.

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
#sales#commercial#sustainability#recovery#quality#waste management
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About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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Company

IKEA

Job Posted

1 hour ago

Expires

in 4 days

Employment Type

Full Time

Work mode

On Site

Salary

US$17.58–24.83 / hr

Hours per week

40

Experience Level

Associate

Locations

Draper, United States

Applicants

Be an early applicant