Service Administrator - Münsbach & Schifflange

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Administrative Support

In short

Scania is seeking a Service Administrator for their teams in Münsbach and Schifflange, Luxembourg. This full-time, on-site role involves administrative processing of workshop jobs, preparing customer invoices, and supporting Service Advisors. The ideal candidate has an administrative background, strong numerical skills, proficiency in Office applications, and a service-oriented mindset.

Responsibilities

Administratively process and check completed workshop jobs.
Prepare, verify and process customer invoices.
Check labour hours, spare parts and other items registered on workshop orders.
Process administrative corrections and resolve discrepancies.
Support Service Advisors with administration and customer follow-up.
Assist with the preparation and administrative follow-up of quotations and work orders.
Ensure customer and vehicle information is correctly maintained in our systems.
Support the Service team in welcoming and assisting customers when required.
Work closely with Service Advisors, workshop technicians, Parts and Service Management.

Requirements

An administrative, commercial or technical qualification, or equivalent professional experience.
Experience in administration, invoicing, order processing or a similar position.
A structured and accurate approach and a good understanding of figures.
Good knowledge of common Office applications and the ability to quickly learn new systems.
A strong customer and service-oriented mindset.
Good knowledge of either French or German.
The ability to work independently while also enjoying being part of a team.

Desired Qualifications

An interest in the automotive, commercial vehicle or transport industry; technical knowledge is an advantage but is not required.
Knowledge of both French and German is an additional advantage.

Benefits

An attractive salary package with additional benefits.
A varied role in an international and technical environment.
Thorough onboarding into our Service processes and systems.
Training and opportunities for personal and professional development.
A collaborative working environment with close contact between Service, Workshop and Parts.
Career opportunities within Scania Belgium-Luxembourg and the wider Benelux organisation.

Skills

Microsoft OfficeInvoicingOrder Processing

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About Scania Group

Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.

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