Senior Technical Support Engineer II Project Management Office

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Project Management

In short

Emerson is hiring a Senior Technical Support Engineer II for its Project Management Office in Mandaluyong, Philippines. This hybrid role involves managing customer projects from order handover to closeout, ensuring quality, customer satisfaction, and profitability. The ideal candidate has a Bachelor's degree in an engineering field and at least 5 years of relevant experience.

Responsibilities

Manage and execute customer projects, ensuring delivery within scope, schedule, and quality requirements.
Coordinate with customers, suppliers, factories, and internal teams to align project requirements and milestones.
Monitor manufacturing, testing, inspection, documentation, and shipment activities to ensure on-time project completion.
Support project commercial objectives by obtaining pricing, managing changes, and maintaining profitability.
Identify project risks and drive mitigation actions to minimize impacts on cost, scope, and schedule.
Facilitate customer inspections and proactively resolve project issues to ensure positive customer experience.

Requirements

Bachelor's degree in Instrumentation, Chemical, Mechanical, Electrical, or any Engineering-related courses.
At least 5 years of relevant experience in Project Management, Procurement, Order Management, and Project Proposals.
Knowledge of Incoterms, Trade Compliance, and Commercial Terms and Conditions.
Strong interpersonal and communication skills.
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
Knowledge of engineering specifications related to process control.

Desired Qualifications

Knowledge of Flow Measurement Products is a plus.

Benefits

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave

Skills

Microsoft OfficeProject ManagementProcurementOrder ManagementProject ProposalsIncotermsTrade ComplianceCommercial Terms and ConditionsProcess ControlFlow Measurement Products

#Project Management Office#Technical Support#Engineering#Sales Systems Engineering

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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