Senior Program Manager, Business Program Management
Logistics, Sales & Operations · Program Management · Business Analysis
In short
Microsoft's Global Workplace Services seeks a Senior Program Manager to develop methodologies for portfolio scenario planning, demand planning, and transaction analytics. This role focuses on establishing consistent frameworks and tools to enhance visibility and data-informed real estate decisions within their global portfolio.
Responsibilities
- Define and improve the Transaction Management operating model, including playbooks, process flows, and RACI, across leasing, renewals, acquisitions, and dispositions.
- Establish global minimum standards for transaction initiation, evaluation, approval, documentation, execution, and closeout.
- Lead the global Transaction Management rhythm of business, including pipeline governance and performance reporting with regional leads and partners.
- Drive adoption of global Transaction Management standards and best practices across regions.
- Define frameworks and methodology for portfolio scenario planning and demand planning, translating business signals into real estate requirements.
- Build repeatable models and decision criteria for evaluating alternatives and understanding trade-offs in portfolio actions.
- Integrate cost benchmarking into portfolio planning and capital decisions, partnering with finance teams.
- Establish a consolidated portfolio-level view of demand, opportunity, risk, and transaction pipeline.
- Define requirements for a global real estate strategy tool and dashboard to consolidate lease and market data.
- Establish metric definitions, analytics standards, and data governance for transaction and portfolio data.
- Translate analytics into decision-ready recommendations and pilot AI-assisted capabilities.
- Establish controls and exception management processes for transaction, financial, data-quality, compliance, and delivery risks.
- Define authoritative sources, data ownership, and reconciliation requirements for core portfolio and transaction information.
- Ensure processes, tools, and supplier practices align with corporate approval, records-management, privacy, legal, and financial-control requirements.
- Define TM specific service requirements, deliverables, and performance measures within the Tier 1 operating model.
- Partner on the outsourced (Tier 1) operating model, ensuring alignment with corporate transaction and capital-approval policy.
- Define and report program success measures such as cycle-time, data-accuracy, and adoption metrics.
- Lead discovery and value-stream reviews to remove friction and waste, bringing corporate real estate best practices into GWS.
- Partner across GWS regions, Capital Planning, Finance, GWS Technology, the Data Platform, and CELA, influencing outcomes without direct authority.
- Represent the transaction and portfolio-strategy platform in business reviews and leadership forums.
Requirements
- Bachelor's degree in business management, Real Estate, Finance, Project Management, Data or Business Analytics, or related field AND 6+ years of experience in real estate portfolio management, transaction management, real estate strategy or planning, or related work, OR 8+ years of equivalent experience.
- Demonstrated experience defining or improving processes, playbooks, or operating models in a real estate, facilities, or comparable enterprise-operations context.
- Experience translating data and analysis into frameworks, standards, or decisions for senior stakeholders.
- Bachelor's Degree in a related field AND 8+ years of relevant experience, including direct experience in real estate transaction management and portfolio strategy or planning.
- Experience with corporate real estate transactions across multiple regions and an outsourced service-delivery (Tier 1) model.
- Experience designing scenario- and demand-planning frameworks and connecting them to space and capital decisions.
- Proficiency interpreting business intelligence and portfolio data (for example, Power BI) and setting metric and analytics standards; familiarity with lease and market data and real estate financial analysis such as lease-versus-buy and NPV.
Desired Qualifications
- Professional credentials such as MCR (CoreNet Global) or an MBA.
- Experience applying AI-assisted tools to forecasting, scenario analysis, or reporting automation.
Benefits
- Eligible for benefits and other compensation.
Skills
Commercial Real Estate AnalysisTransaction ManagementFinancial AnalysisForecastingPortfolio & Demand PlanningProcess Design & Operational ExcellenceGovernance Methodology & PracticesProgram ManagementData Visualization & Business IntelligenceBusiness Technology OptimizationChange ManagementStakeholder ManagementDecision MakingWritten & Oral CommunicationPower BILease AnalysisNPV Analysis
#real estate#portfolio management#transaction management#program management#analytics#governance#frameworks#scenario planning#demand planning#business operations#microsoft
About Microsoft
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Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
2 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$116,900–203,600 / year
Experience Level
Senior
Locations
United States
Qualification
Bachelor, Master, Doctoral
Applicants
Be an early applicant
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