Senior Business Program Manager
Logistics, Sales & Operations · Program Management · Business Analysis
In short
Responsibilities
- Owns the go-to-market, launch and landing of partner-facing incentives and investments for the Cloud & AI Platform solution area and the Microsoft commercial marketplace.
- Develops and executes integrated GTM plans for each incentive launch and change, defining audiences, messages, channels, deliverables, milestones and success measures.
- Translates incentive design into clear, engaging narratives and materials for partners, field sellers, partner development managers and leadership.
- Builds and leads partner and field channels and communities for Cloud & AI Platform and marketplace incentives to drive awareness, adoption and utilization.
- Serves as the incentives voice to partners and the field for the solution areas, capturing feedback and escalations and closing the loop with design, operations and support teams.
- Establishes and maintains key points of contact with solution area product marketing, partner marketing, sales and field readiness organizations.
- Partners closely with incentive design leads, program operations, finance and engineering teams to ensure incentive changes are communicated accurately, consistently and on time.
- Defines, tracks and reports GTM and adoption effectiveness, synthesizing partner and field feedback into insights and recommendations.
- Champions the use of AI tools to optimize content creation, community engagement and community management processes.
- Embodies our culture and values, contributes to a diverse and inclusive team culture.
Requirements
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
- Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
Desired Qualifications
- You are a compelling storyteller who can turn complex programs into simple, engaging narratives that inspire action.
- You have built and led communities or channels that partners, sellers or customers actively rely on.
- You are an innovator who uses AI to create, scale and personalize content and engagement.
- You have a growth mindset and continuously learn and innovate.
- You have the capability to actively contribute and build meaningful collaboration within diverse and virtual teams.
- You are action-oriented, able to drive positive business impact, and capable of delivering impactful results through others.
- You proactively engage directly with both internal stakeholders and external partners to gain insights and gather feedback.
- You contribute to a diverse and inclusive team culture.
- Knowledgeable and influential around Cloud & AI Platform and marketplace partner incentives and programs for internal and external audiences.
Benefits
- This role may be eligible for benefits and other compensation.
- The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
- There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Skills
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$97,600–188,400 · Negotiable
Experience Level
Senior
Locations
United States
Qualification
Applicants
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