Sales Operations Analyst

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

Emerson is looking for a data-driven Sales Operations Analyst to enhance sales performance and operational efficiency by partnering with sales, finance, and marketing teams. This role focuses on sales analytics, forecasting accuracy, pipeline management, reporting automation, and CRM optimization to provide actionable business insights for strategic growth.

Responsibilities

Develop dashboards, reports, and datasets to monitor sales performance, KPIs, and business metrics.
Analyze data from CRM, ERP, and business intelligence platforms to ensure reporting accuracy and consistency.
Analyze sales performance data to identify growth opportunities, performance gaps, and actionable recommendations.
Monitor pipeline quality and opportunity progression to improve forecast reliability and revenue predictability.
Identify and implement process improvements, automation opportunities, and reporting enhancements that increase sales productivity.
Support territory planning, account segmentation, and coverage optimization initiatives.
Provide analytical support for strategic account planning by identifying customer trends, whitespace opportunities, and revenue growth areas.
Collaborate with Marketing teams to evaluate lead generation effectiveness, conversion rates, and campaign performance.
Conduct ad hoc commercial analyses, market assessments, and business performance reviews.
Support sales leadership with forecasting, planning, and business review processes.
Continuously evaluate sales operations processes and recommend best practices that improve scalability, efficiency, and forecast accuracy.

Requirements

Bachelor’s Degree in Business Administration, Finance, Economics, Engineering, Statistics, Data Analytics, or a related field.
Experience in Sales Operations, Business Analytics, Commercial Operations, Revenue Operations, or related roles.
Strong analytical and problem-solving capabilities.
Excellent communication and stakeholder management skills.
Advanced Microsoft Excel skills, including Pivot Tables, Power Query, and advanced formulas.
Strong proficiency in Power BI, Tableau, or similar business intelligence platforms.
Experience with CRM systems such as Salesforce, Dynamics 365, or equivalent platforms.
Familiarity with ERP systems such as SAP, Oracle, or similar solutions.
Strong data visualization, reporting, and dashboard development skills.
Understanding of market trends, sales processes, and business performance metrics.

Desired Qualifications

Experience supporting regional sales organizations within the Middle East and Africa.
Experience with reporting automation and digital transformation initiatives.
Knowledge of sales forecasting, pipeline management, and territory planning methodologies.
Enthusiasm for learning new analytics, automation, and digital technologies.
Proven success in a Sales Operations, Business Analytics, or Commercial Operations function.

Benefits

Competitive benefits plans to meet physical, mental, financial, and social needs.
Medical insurance plans.
Employee Assistance Program.
Tuition reimbursement.
Employee resource groups.
Recognition programs.
Work-life balance.
Flexible time-off plans.
Paid parental leave (maternal and paternal).
Vacation and holiday leave.
Mentorship, training, or leadership opportunities.
Onboarding through senior leadership training programs.

Skills

Microsoft ExcelPower BITableauSalesforceDynamics 365SAPOracle

#Sales Operations#Business Analytics#Commercial Operations#Revenue Operations#CRM#ERP#Business Intelligence#Forecasting#Pipeline Management#Reporting#Automation#Dashboard Development#Data Visualization

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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