IKEA for Business Sales Coordinator - (6-month contract) Bangna

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

As an IKEA for Business Sales Coordinator, you will support B2B sales activities by coordinating quotations, managing client records, and liaising with internal teams and external clients. This 6-month contract role requires a service-minded individual with 1-3 years of experience in sales coordination or customer service.

Responsibilities

Coordinate and process client quotations, purchase orders, invoices, and related documentation.
Manage and maintain sales data, order tracking, and client records.
Support the sales team by preparing presentations, reports, and sales materials.
Follow up with clients on payment status, delivery progress, and post-sales documentation.
Coordinate with Fulfilment, Interior Design, and Service Providers to ensure client requirements are met.
Respond to client enquiries through phone, email, and online channels.
Ensure sales transactions and processes comply with IKEA policies.
Assist in monitoring stock availability and coordinating with stores or logistics for order fulfilment.
Support the preparation of internal sales reports and dashboards.
Contribute to continuous improvement by identifying process gaps and supporting workflow enhancement initiatives.

Requirements

1-3 years of experience in sales coordination, customer service, or administrative support.
Service-minded attitude.
The right attitude and behavior to sell actively and help customers to buy.
Organized and detail-oriented with the ability to prioritize multiple tasks and meet deadlines.
Strong communication skills in Thai and English, both written and spoken.
Confident in approaching and talking to people in a polite and friendly manner.
Comfortable using digital tools (MS Office, CRM systems, or similar).
A team player with a positive attitude, eager to learn and support others.
Responsibility, Accountability and Ownership are a must.
Enthusiastic about IKEA values and passionate about creating a great experience for business customers.

Desired Qualifications

Experience in interior, retail, or hospitality is an advantage.
Knowledge of the IKEA product range, including service products.
Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity.

Benefits

6-month contract

Skills

MS OfficeCRM

#sales#coordination#B2B#customer service#administration

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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