Food Sales & Operations Manager

Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations

In short

IKEA søger en erfaren Food Sales & Operations Manager til at lede en dynamisk mad- og restaurantdrift i Tempe, NSW. Rollen indebærer at drive kommerciel vækst, lede teams og sikre en exceptionel kundeoplevelse, med fokus på både den svenske restaurant og fødevaremarkedet.

Responsibilities

Lead, coach and develop your team, creating a high-performing, engaged and inclusive team culture focusing on co-worker well-being, managing performance, competence development and succession planning.
Lead and grow the IKEA Food business across our Swedish Restaurant and Swedish Food Market by identifying commercial opportunities, increasing sales, improving profitability and delivering an exceptional customer experience.
Implement IKEA commercial frameworks, standards and cross merchandising strategies in close collaboration with internal and external stakeholders to ensure the IKEA Food experience is fully integrated into the store experience.
Proactively contribute to executing the store and IKEA Food business plan, connecting IKEA Food to the overall store commercial agenda.
Create an inclusive, safe and engaging work environment where your team feels supported to perform, grow and contribute.
Use customer insights and performance data to continuously strengthen the food business and drive sustainable growth.
Secure a high-quality, seamless and memorable customer experience across IKEA Food ensuring food safety, compliance and operational excellence are consistently met.

Requirements

Experienced in leading large operational teams in a fast-paced, high-volume hospitality environment or retail environment.
Commercially minded, with the ability to identify opportunities, understand business performance and make decisions that drive growth and profitability.
Solution-focused and resilient, embracing challenges with the drive to turn opportunities into positive business outcomes.
Able to bring confidence and perspective to complex leadership situations, fostering engagement, bringing clarity and accountability, and enabling your team to achieve their full potential.

Desired Qualifications

A people-focused leader who has a passion for developing people, building capability and creating high-performing teams to deliver outstanding commercial results.

Benefits

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Free benefits membership (savings and discounts across retailers and service providers)
Novated leasing and EV subscription options
Superannuation salary sacrifice
Fitness Passport membership available
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

#Food & Restaurant#Sales#Operations#Management#Hospitality#Retail

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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