Senior Customer Growth Manager
Marketing, Media & Creative · Marketing & Advertising · Digital Marketing · Marketing Strategy
In short
As a Senior Customer Growth Manager, you will lead strategy and execution for data-driven customer growth campaigns to achieve measurable business impact. You will partner with Customer Solution Areas and Analytics teams to identify audiences, craft messaging, define metrics, and optimize campaigns, leveraging AI for enhanced targeting and insights.
Responsibilities
- Collaborate with stakeholders to improve time to market for customer growth campaigns.
- Coordinate with Analytics, Data Science, Operations, and Product Marketing teams to prioritize growth campaigns, define targeting strategies, and establish success metrics.
- Manage shifting priorities and competing requests while influencing stakeholders to adapt execution strategies.
- Translate growth campaign analyses into clear, actionable recommendations for senior leadership.
- Establish stakeholder feedback loops and develop processes for campaign planning and reporting.
- Leverage AI to improve the production, delivery, and optimization of customer growth campaigns.
- Establish experimentation processes and collaborate with Data Science teams to identify growth opportunities.
Requirements
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.
Desired Qualifications
- Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience.
- Experience in Growth Marketing, Digital Marketing, or Product Management.
- Experience collaborating with Product Marketing, Data Analytics, and Data Science teams.
- Demonstrated ability to communicate effectively with executive leadership.
- Experience using reporting tools and platforms.
- Innovative mindset with a focus on continuous improvement.
Benefits
- The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year.
- There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
- Certain roles may be eligible for benefits and other compensation.
Skills
Marketing StrategyDigital MarketingData AnalyticsData ScienceProduct MarketingAI
#Customer Growth#Marketing#Integrated Marketing#AI#Data-driven#Campaign Management#Analytics#Optimization#Experimentation#Stakeholder Management
About Microsoft
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Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$106,400–203,600 / year
Experience Level
Senior
Locations
United States
Qualification
Bachelor, Master
Applicants
Be an early applicant
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