Business Program Manager - Chief of Staff Office
Logistics, Sales & Operations · Program Management
In short
Microsoft Customer and Partner Solutions (MCAPS) søger en Business Program Manager - Chief of Staff Office til at understøtte planlægning og eksekvering af strategiske initiativer, der optimerer teamets drift og forretningsmæssige resultater. Rollen fokuserer på at identificere og implementere forbedringer gennem AI, agenter, Copilot, low-code værktøjer og automatisering, med det formål at forenkle processer og øge operationel effektivitet.
Responsibilities
- Support program performance, evaluation, and business value: Track and measure program success, maintain dashboards and business reviews, identify improvement opportunities, and contribute to optimizing programs based on business impact and lessons learned.
- Coordinate programs and cross-functional execution: Support the planning and execution of cross-functional programs, manage timelines, deliverables, risks, and dependencies, coordinate rhythm of business activities, and collaborate with stakeholders to ensure program requirements and operational objectives are achieved.
- Develop and improve strategic business programs: Conduct research and business analysis to identify opportunities, gather requirements, contribute to program planning and solution design, solve business challenges, and support the implementation of secure, compliant, and scalable solutions aligned with organizational priorities.
- Simplify and agentify business processes through AI and automation: Identify opportunities to leverage AI, agents, Copilot, low-code tools, and automation to improve how work gets done. Translate business needs into practical solutions and contribute hands-on to prototyping, building, testing, and implementing new capabilities that reduce manual effort, improve access to insights, and increase operational efficiency.
Requirements
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
Desired Qualifications
- Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
- Experience supporting the planning, coordination, and execution of strategic programs and cross-functional initiatives, including managing timelines, deliverables, and dependencies.
- Ability to collaborate effectively with stakeholders across teams, coordinate activities, and support change management and organizational adoption.
- Experience tracking program performance, analyzing business data, preparing insights, and identifying opportunities to improve operational efficiency and business outcomes.
- Understanding of business processes and demonstrated ability to identify opportunities for simplification, automation, and continuous improvement.
- Practical experience with AI, generative AI, agents, Copilot, and automation technologies, including applying these capabilities to improve business workflows.
- Hands-on experience with low-code/no-code tools and automation platforms, with the ability to prototype, build, test, and implement practical solutions.
- Familiarity with APIs, connectors, data integration, and enterprise information sources to support AI-enabled workflows and automation.
Benefits
- The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
- There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
- Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Skills
Program ManagementProcess ManagementProcess ImprovementAICopilotAutomationLow-code toolsAPIsData Integration
#Business Operations#Business Program Management#AI#Automation#Low-code
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
1 hour ago
Employment Type
Full Time
Work mode
Remote
Salary
US$97,600–188,400 · Negotiable
Experience Level
Mid-Senior
Locations
Redmond, United States
Qualification
Bachelor, Master
Applicants
Be an early applicant
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