Customer Service Advisor
Logistics, Sales & Operations · Sales & Business Development · Customer Success · Administrative Support
In short
Responsibilities
- Meet and greet customers professionally and friendly.
- Manage day-to-day administrative tasks confidently and efficiently.
- Use initiative and work individually.
- Plan, schedule, and coordinate work.
- Create and process job cards, checking for existing work in progress.
- Check account details, available credit, and obtain relevant authorization.
- Provide timely updates to customers.
- Agree on timescales for unscheduled work and follow through to completion.
Requirements
- Passion for delivering first-class service.
- Organized approach to work.
- Ability to manage day-to-day administrative tasks confidently and efficiently.
- Ability to use initiative and work as an individual.
- Ability to plan, schedule, and coordinate work.
- Ability to check account details, available credit and obtain relevant authorisation.
- Ability to agree timescales for unscheduled work and follow through to completion.
Benefits
- In-house training provided to support career progression.
- 25 days holiday + public holidays which increases with service.
- Competitive employer pension.
- Discounts on major retail outlets, including groceries.
- 4x basic salary life insurance.
- Eligibility to receive an annual ‘Company Success Payment’.
- Industry leading employment package.
- Complementary life insurance.
- Financial incentive schemes.
- Comprehensive training and career progression.
- Strong and supportive culture.
- Inclusive and family-friendly environment.
About Scania Group
Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.
Company
Scania GroupJob Posted
2 days ago
Expires
in 4 weeks
Employment Type
Full Time
Work mode
On Site
Salary
£27,295 / year
Hours per week
37
Experience Level
Associate
Locations
Abingdon, United Kingdom
Applicants
Be an early applicant
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