Customer Service Advisor

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundframgång · Administrativt stöd

I korthet

Scania is seeking a motivated Customer Service Advisor for their Abingdon location. This full-time role involves front-line customer interaction, managing administrative tasks, coordinating services, and handling queries. The position offers a competitive salary, excellent benefits, and opportunities for career progression.

Ansvarsområden

Meet and greet customers professionally and friendly.
Manage day-to-day administrative tasks confidently and efficiently.
Use initiative and work individually.
Plan, schedule, and coordinate work.
Create and process job cards, checking for existing work in progress.
Check account details, available credit, and obtain relevant authorization.
Provide timely updates to customers.
Agree on timescales for unscheduled work and follow through to completion.

Krav

Passion for delivering first-class service.
Organized approach to work.
Ability to manage day-to-day administrative tasks confidently and efficiently.
Ability to use initiative and work as an individual.
Ability to plan, schedule, and coordinate work.
Ability to check account details, available credit and obtain relevant authorisation.
Ability to agree timescales for unscheduled work and follow through to completion.

Förmåner

In-house training provided to support career progression.
25 days holiday + public holidays which increases with service.
Competitive employer pension.
Discounts on major retail outlets, including groceries.
4x basic salary life insurance.
Eligibility to receive an annual ‘Company Success Payment’.
Industry leading employment package.
Complementary life insurance.
Financial incentive schemes.
Comprehensive training and career progression.
Strong and supportive culture.
Inclusive and family-friendly environment.

#Customer Service#Administration#Sales#Retail

Om Scania Group

Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.

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Företag

Scania Group

Publicerade jobb

för 2 dagar sedan

Upphör

om 4 veckor

Anställningstyp

Heltid

Arbetsform

På plats

Lön

27 295 GBP / år

Timmar per vecka

Erfarenhetsnivå

Medarbetare

Platser

Abingdon, United Kingdom

Sökande

Ansök tidigt