Customer Program Manager

Technology, Data & Digital · Software & Web Development · Software Engineering · Program Management

In short

We are seeking a motivated Customer Program Manager to join our team. This role involves planning and executing customer-facing SoC semiconductor product engineering activities, tracking program execution and KPIs, and improving program management workflows for increased efficiency. The ideal candidate will serve as the direct point of contact for customers and vendors on connectivity products programs.

Responsibilities

Direct point of contact for leading edge customers and vendors on connectivity products program.
Working with external partners and engineering leads to align on optimal solutions.
Dedicated, single point of contact to coordinate and track issues.
Runs program schedule, regular status update meetings, action item tracking and delivery acceptance.
Coordinates activities to ensure SoW goals are being met.
Regular review of program schedules, risks and resolution strategy with management team.
Defining and driving process frameworks across teams for efficient and consistent execution and quality deliverables.
Ensuring WBS consistent with program intent and working with project manager and engineering leads to realign as needed.
Driving internal kickoff, deliveries and signoff both internally and with external partners.

Requirements

Bachelor's degree in Engineering, Computer Science, or related field.
2+ years of Program Management or related work experience.
Mandarin (Chinese) language proficiency highly desired.
Understanding of Optical Modules and Active Electrical Cables design, assembly and qualification for production process.
Understanding optical communication.
Schedule development, tracking, and reporting with industry standard tools.
Understanding, optical transceiver, design, assembly and supply chain is an asset.
PMP certification an asset.

Benefits

Competitive annual discretionary bonus program.
Opportunity for annual RSU grants.
Highly competitive benefits package designed to support your success at work, at home, and at play.

#SoC semiconductor products#program management#connectivity products#optical modules#active electrical cables#optical communication#optical transceiver#supply chain