CSA - New Vehicle Preparation - Wiri

Automotive & Transport Services

In short

Scania is seeking an experienced Customer Service Advisor to join their New Vehicle Preparation team in Wiri. This role focuses on parts planning, procurement, inventory management, and customer coordination to ensure new trucks are ready for delivery. Experience in the transport or automotive industry is preferred.

Responsibilities

Prepare new Scania vehicles for delivery.
Coordinate customer service, workshop activities, suppliers, and compliance requirements.
Manage parts demand, source components from local and global suppliers.
Coordinate stock availability.
Support quotations.
Monitor inventory performance.
Ensure timely availability of parts for production.

Requirements

Strong knowledge of the transport, automotive, heavy vehicle, or parts industry.
Experience dealing with suppliers, purchasing, inventory, and logistics processes.
Technical understanding of heavy vehicles, workshop operations, or aftermarket support.
Strong communication and stakeholder management skills.
Excellent planning, organisation, and problem-solving capability.
Proactive mindset with a passion for customer service and operational excellence.
Full New Zealand working rights.

Desired Qualifications

Senior parts advisor, workshop administrator, service advisor, logistics coordinator, or transport-industry professional experience.

Benefits

Eligibility for annual company bonus scheme.
Subsidised medical insurance.
Dynamic, inclusive workplace.
Supportive, friendly, and fun environment.
Chance to be part of innovation in digitalisation, autonomous vehicles, electrification, and sustainability.
Opportunities for career development and progression.

Skills

Parts PlanningProcurementCustomer ServiceInventory ManagementLogisticsSupplier ManagementAutomotiveHeavy Vehicles

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About Scania Group

Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.

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