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Commercial Excellence Specialist

Marketing, Media & Creative · Marketing & Advertising · Marketing Strategy · Business Analysis · Digital Marketing

In short

Alfa Laval is seeking a Commercial Excellence Specialist in São Paulo to champion CRM and data quality initiatives. This role focuses on transforming customer and commercial data into actionable insights to drive strategic decisions, enhance customer experience, and foster business growth within a global organization.

Responsibilities

  • Drive local execution of Commercial Excellence strategies and CRM excellence.
  • Plan and execute commercial support activities aligned with marketing priorities.
  • Lead local data quality initiatives and translate data into meaningful insights.
  • Serve as a champion for Customer Experience initiatives and support segmentation strategies.
  • Lead Commercial Excellence projects and collaborate closely with various stakeholders.
  • Contribute to regional and global Commercial Excellence initiatives.

Requirements

  • Experience in Commercial Excellence, Sales Operations, CRM Management, Marketing Operations, Business Analytics, or related areas.
  • Proven experience working with CRM platforms, Power BI, and customer data management processes.
  • Experience transforming data into business insights and recommendations.
  • Strong understanding of marketing and sales processes across the customer journey.
  • Fluent English (mandatory).

Desired Qualifications

  • Experience supporting customer experience, segmentation, or commercial transformation initiatives.
  • Experience working in multinational and matrix organizations is considered an advantage.
  • Experience with data visualization tools and performance reporting is highly desirable.
  • Spanish is a plus.

Benefits

  • Play a key role in shaping Commercial Excellence initiatives within a global organization.
  • Be part of a collaborative, innovative, and customer-focused environment.
  • Influence strategic decisions through data, insights, and customer understanding.
  • Work closely with regional and global teams on transformational initiatives.
  • Access excellent opportunities for professional growth and development.
  • Help drive business success by creating exceptional customer experiences and commercial strategies.

Skills

CRMPower BIData VisualizationSales OperationsMarketing OperationsBusiness Analytics
#Commercial Excellence#CRM#Data Analysis#Customer Insights#Business Growth#Sales Operations#Marketing Operations#Power BI#Data Visualization
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About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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Company

Alfa Laval

Job Posted

1 day ago

Employment Type

Full Time

Work mode

On Site

Experience Level

Mid-Senior

Locations

São Paulo, Brazil

Applicants

Be an early applicant