Central Operations Support Executive, IN External Fulfillment

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

This role remotely supports daily operations for sellers, focusing on metrics monitoring, field support, stakeholder management, and process rollout. The ideal candidate has a strong sense of ownership, identifies patterns and disruptions, and scrutinizes data to improve customer experience.

Responsibilities

Remotely monitor efficient functioning of assigned sites via outbound calls, emails, and coordination with field executives.
Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations.
Train and direct sellers for execution and adherence to norms and practices.
Devise and deploy SOPs, analyze data, and propose features and processes to improve Seller experience.

Requirements

Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
Experience with Excel.

Desired Qualifications

Experience with SQL.

Benefits

Inclusive culture that empowers Amazonians.
Workplace accommodation/adjustment support available for individuals with disabilities.

Skills

ExcelSQL

#fulfillment#operations#management#support#external

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