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Branch Administrator - PE

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Logistics Management

In short

The Branch Administrator supports daily branch operations through effective administration, customer service, and logistics. This role involves greeting customers, managing sales targets, processing orders, coordinating stock, and ensuring timely deliveries. Requires Grade 12, 2-3 years of experience in a branch environment, and proficiency in Microsoft Office and ERP systems like SAP.

Responsibilities

  • Greet and attend to customers promptly and professionally
  • Answer telephone calls promptly
  • Achieve monthly sales/GP targets
  • Maintain up-to-date knowledge of products, pricing and promotions
  • Keep records of pipelines and close rate
  • Upsell and cross-sell products
  • Invoice orders and communicate progress to customers/representatives
  • Check orders when handing stock over
  • Handle telephonic queries and quotations
  • Maintain a clean and tidy working environment
  • Follow up on back orders and coordinate stock
  • Ensure CODs are paid before invoicing and releasing stock on COD accounts

Requirements

  • Grade 12 / Matric
  • 2-3 years' experience in administration or a branch environment
  • Good computer skills, including Microsoft Office
  • Experience on SAP or ERP system

Desired Qualifications

  • Administrative management and document control
  • Customer service and client relations
  • Verbal and written communication skills
  • Planning, organising, and prioritising workload
  • Attention to detail and accuracy
  • Financial administration and cash handling
  • Invoice processing and reconciliation
  • Stock control and inventory management
  • Data capturing and record keeping
  • Computer literacy (Microsoft Office and business systems)
  • Problem-solving and decision-making
  • Time management and deadline adherence
  • Teamwork and collaboration
  • Accountability and reliability
  • Compliance with company policies and procedures
  • Confidentiality and information management
  • Ability to work under pressure
  • Initiative and proactive approach to tasks
  • Professionalism and integrity
  • Health and safety compliance awareness
  • Report preparation and administrative reporting
  • Telephone etiquette and reception management
  • Process improvement and operational efficiency
  • Adaptability and flexibility within a branch environment
  • Reliable and dependable
  • Professional and courteous
  • Detail-oriented and accurate
  • Proactive and takes initiative
  • Customer-focused
  • Honest and maintains confidentiality

Benefits

  • The ASSA ABLOY Group offers opportunities to build careers aligned with aspirations.
  • Support with regular feedback, training, and development opportunities.
  • Encouragement to grow roles locally, regionally, or internationally.
  • Commitment to diverse, inclusive teams with varying perspectives and experiences.

Skills

Microsoft OfficeSAPERP
#administration#sales#customer service#logistics#stock control#order processing
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About ASSA ABLOY Group

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…

Job Posted

5 days ago

Expires

in 1 week

Employment Type

Full Time

Work mode

On Site

Experience Level

Associate

Locations

Port Elizabeth, South Africa

Qualification

Diploma

Applicants

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