AHS Specialist - English & German, Account Health Support

Logistics, Sales & Operations · Sales & Business Development · Account Management

In short

AHS Specialist, Account Health Support in Hyderabad, India. This role focuses on being the primary interface between Amazon and third-party sellers, managing their compliance journey through clear communication and guidance. Fluency in both English and German is required, and the position involves a voice process with rotational shifts.

Responsibilities

Serve as the dedicated contact for a portfolio of sellers throughout their compliance journey.
Build strong relationships through clear, accurate, and timely communication.
Execute structured outreach plans, including proactive contacts and follow-ups.
Educate sellers on compliance requirements and guide them through necessary actions.
Manage all seller interactions through a centralized mechanism.
Accurately log all actions, communications, and documents for data integrity.
Monitor progress across applicable legislations and ensure timely closure of cases.
Respond promptly to inbound requests, providing expert guidance.
Support enforced sellers through targeted outreach and education to help them return to compliant status.

Requirements

Speak, write, and read fluently in English and German.
Undergraduate Campus Language Degree from a Renowned University (2026 pass out or completed) can apply.

Desired Qualifications

Knowledge of MS Excel, Word, SharePoint and PowerPoint.

Benefits

Opportunity to work in a global company (Amazon).
Support for sellers navigating compliance.
Rotational Shifts and Week Offs.
Inclusive culture that empowers Amazonians.

Skills

GermanEnglishMS ExcelMS SharePointMS PowerPointMS Word

#Sales#Advertising#Account Management

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