AHS Specialist - English & German, Account Health Support

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundansvar

I korthet

AHS Specialist, Account Health Support in Hyderabad, India. This role focuses on being the primary interface between Amazon and third-party sellers, managing their compliance journey through clear communication and guidance. Fluency in both English and German is required, and the position involves a voice process with rotational shifts.

Ansvarsområden

Serve as the dedicated contact for a portfolio of sellers throughout their compliance journey.
Build strong relationships through clear, accurate, and timely communication.
Execute structured outreach plans, including proactive contacts and follow-ups.
Educate sellers on compliance requirements and guide them through necessary actions.
Manage all seller interactions through a centralized mechanism.
Accurately log all actions, communications, and documents for data integrity.
Monitor progress across applicable legislations and ensure timely closure of cases.
Respond promptly to inbound requests, providing expert guidance.
Support enforced sellers through targeted outreach and education to help them return to compliant status.

Krav

Speak, write, and read fluently in English and German.
Undergraduate Campus Language Degree from a Renowned University (2026 pass out or completed) can apply.

Önskade kvalifikationer

Knowledge of MS Excel, Word, SharePoint and PowerPoint.

Förmåner

Opportunity to work in a global company (Amazon).
Support for sellers navigating compliance.
Rotational Shifts and Week Offs.
Inclusive culture that empowers Amazonians.

Färdigheter

GermanEnglishMS ExcelMS SharePointMS PowerPointMS Word

#Sales#Advertising#Account Management

Om Amazon

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