Advocacy Operations Associate, Advocacy Operations

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Advocacy Operations (AO) Associate supports Amazon Flex operations in Hyderabad by resolving delivery partner issues. This role requires a Bachelor's degree, proficiency in Microsoft Office, and excellent communication skills for a fast-paced, international environment.

Responsibilities

Follow SOPs and manager's instructions to ensure quality compliance.
Contribute to project improvement ideas.
Provide timely responses to stakeholders according to SOP and SLA.
Proactively raise issues or alarms to management or stakeholders.
Meet business metrics, goals, SLA, productivity targets, and quality benchmarks.
Maintain daily work records by updating trackers or workflow tools.
Meet predetermined productivity targets and quality standards.

Requirements

Bachelor's degree
Experience with Microsoft Office products and applications
Speak, write, and read fluently in English

Skills

Microsoft Office

#operations#advocacy#amazon flex#delivery partner

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