Sr. Compliance Associate-Quality Analyst, Global Solutions Risk and Compliance (GSRC)

Finance, Banking & Legal · Legal Services · Compliance & Regulatory

In short

As a Sr. Compliance Associate-Quality Analyst with Global Solutions Risk and Compliance (GSRC), you will be responsible for protecting Amazon customers by ensuring products comply with legal and safety requirements through daily quality audits. This role involves identifying anomalies, proposing solutions, and conducting research to support compliance processes.

Responsibilities

Performs daily quality audits using Standard Operating Procedure (SOP) and achieves utilization, productivity, and quality targets.
Comprehends SOPs with minimal support and identifies opportunities for improvement.
Identifies anomalies through audits, including SOP defects and process gaps.
Explains the rationale behind identified defects and preliminary root causes.
Proposes solutions for quality and productivity improvements and works on milestones with managers.
Conducts research to find specific information about products and regulations in a timely manner.
Prepares and shares key insight trends and reports on a regular basis.
Provides feedback to associates and closes loops on audit observations.
Responds to stakeholders with guidance and flags updates to Lead/Manager.

Requirements

Proficiency in verbal & written communication in English.
Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
Strong attention to details.
Ability to analyze and identify patterns in large data sets.
Decision-making aptitudes based on given guidelines and in ambiguous contexts.
Comfortable working with large data sets.
Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
Bachelor's degree.
Speak, write, and read fluently in English.
Experience with Microsoft Office products and applications.
1+ years of data-driven business operations processes experience.

Desired Qualifications

Knowledge of consumer product compliance processes and regulations.
Experience in regulatory compliance management with government agencies.
Experience as a quality auditor in a retail chain management / FMCG company / Corporate role.
Experience in designing and implementing custom reporting systems using automation tools.
Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems.
Knowledge of database query technologies (SQL).
Business Process Outsourcing, Operations processes.
Database management is an added advantage.

Benefits

Inclusive culture that empowers Amazonians to deliver the best results for customers.

Skills

MS OfficeMS ExcelMS OutlookEnglishSQL

#Risk#Compliance#Quality Assurance#Operations#Data Analysis

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