Service Technician
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Maintenance & Reliability
In short
As a Service Technician, you will perform routine preventive service, troubleshoot and repair air compressors, and ensure high-quality customer service. You will also communicate with customers and managers, complete documentation, and participate in training. This is a remote position requiring travel within a 1-2 hour radius of Dallas/Fort Worth, TX.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
- Set, install, and pipe compressor systems.
- Clean customer equipment pads, including skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager regarding services performed and present repair/upgrade options.
- Complete service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool with travel to customer locations, including out-of-town and overnight travel.
- Undergo random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Experience with the maintenance, overhaul, and repair of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Ability to use computers to complete work orders, order parts, and for training.
- Ability to supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required.
- Valid driver's license.
- Fluent in English.
- Reside within reasonable commute (30 minutes to 1 hour) of the assigned territory.
- Must be able to park a company-issued, branded service vehicle at your place of residence without any restrictions.
Desired Qualifications
- Ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- EPA Certified (certifications are a plus).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- Overtime eligible (overtime begins after completing 8 work hours in a day).
Skills
repairHVACEnglish
#Service#Field Service#Technician#Air Compressors#Customer Service
About Atlas Copco
Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business.
Company
Atlas CopcoJob Posted
1 month ago
Expires
in 1 week
Employment Type
Full Time
Work mode
Remote
Salary
US$30–37 · Negotiable
Experience Level
Associate
Locations
Dallas, United States
Qualification
Diploma
Applicants
Be an early applicant
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