Service Planner

Logistics, Sales & Operations · HR & Admin · Office Administration · Administrative Support · Sales Support

In short

Framo Shanghai Ltd seeks a Service Planner to provide secretarial support for commissioning management, including client coordination, scheduling, project filing, and logistics. The ideal candidate has a college education in science/engineering, 3+ years of experience in a multinational company, and strong English communication skills.

Responsibilities

Provide professional secretarial support for commissioning management.
Contact and coordinate with clients for commissioning tasks.
Update schedule and coordinate Service Engineer's dispatch.
Handle project filing and reporting, including closing projects and fulfilling project details.
Control commissioning days and negotiate with clients for extra commissioning payment.
Create orders and make invoices for NCR, extra commissioning days, and guarantee jobs.
Arrange air tickets, boarding passes, and other logistic arrangements for departmental personnel.
Assist in work permits and visas for department employees.
Make meeting minutes as instructed.
Assist in operations for the department as instructed.
Send reminders for outstanding payments.
Assist in the implementation of Company rules and regulations within the department.
Assist in the implementation of New Employee Orientation for departmental staff.
Assist in logistic arrangements for events/exhibitions.
Work closely with assistants/secretaries in a team environment to ensure smooth workflow.

Requirements

College education or above in Science and Engineering or related.
3+ years working experience in a multinational company is preferred.
Good command of spoken & written English.
Strong problem-solving and decision-making abilities.
Good communication skills: express verbal and written ideas effectively to all levels of people.
Computer literate – MS Office suite.
Good team player with positive outlook and ability to work under pressure.

Desired Qualifications

Act as first point of contact in Commissioning Management’s absence.
Assist in the implementation of the company policies within the department.

Benefits

Application should be sent with subject title 'Framo Service Planner application'.
Application should include an application letter in English, stating expected salary (before individual income tax).
Application should include a resume in English.
Application should include a resume in Chinese.
Application should include a recent digital photo.
Application should include a scanned image of diploma or certificate of highest education.

Skills

MS OfficeEnglish

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About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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