Service Planner

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

Framo Shanghai Ltd is looking for a Service Planner to offer secretarial support for commissioning management, including client coordination, schedule updates, and project filing. The role also involves general office support and requires a college education in Science/Engineering, over 3 years of experience in a multinational company, and strong English communication skills.

Responsibilities

Provide professional secretarial support for commissioning management.
Contact and coordinate with clients for commissioning tasks.
Update schedules and coordinate Service Engineer dispatches.
Handle project filing and reporting, including closing projects and fulfilling project details.
Control commissioning days and negotiate with clients for extra commissioning payment.
Create orders and prepare invoices for NCR, extra commissioning days, and guarantee jobs.
Arrange air tickets, boarding passes, and other logistic arrangements for departmental personnel.
Assist with work permits and visas for department employees.
Prepare meeting minutes as instructed.
Assist in departmental operations as instructed.
Send reminders for outstanding payments.
Provide general support and backup to the office.
Assist in the implementation of company rules and regulations within the department.
Assist in the implementation of New Employee Orientation for departmental staff.
Assist in logistic arrangements for events/exhibitions.
Work closely with assistants/secretaries in a team environment to ensure smooth workflow.

Requirements

College education or above in Science and Engineering or related fields.
3+ years of working experience in a multinational company is preferred.
Good command of spoken and written English.
Strong problem-solving and decision-making abilities.
Good communication skills; ability to express verbal and written ideas effectively to all levels of people.
Computer literate, proficient in MS Office suite.
Good team player with a positive outlook and ability to work under pressure.

Benefits

Application with subject title 'Framo Service Planner application' to dali@framo.no and ddj@framo.no.
Application should include: Application letter in English, stating expected salary (before individual income tax); Resume in English; Resume in Chinese; Recent digital photo; Scanned image of diploma or certificate of highest education.

Skills

MS Office

#commissioning management#secretarial support#client coordination#schedule updates#project filing#invoicing#visa arrangements#meeting minutes#office support#orientation#teamwork

About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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