Senior Administrator - MS System Center Configuration Manager (SCCM)

Technology, Data & Digital · Software & Web Development · Software Engineering · IT Support

In short

We are seeking an experienced Image Management Engineer with approximately 6 years of experience in enterprise endpoint engineering, Windows image management, OS deployment, and device provisioning. The role will focus on designing, building, testing, maintaining, and deploying standardized Windows operating system images and modern provisioning solutions across enterprise devices, requiring strong skills in SCCM, Intune, Autopilot, PowerShell, and AD/Entra ID.

Responsibilities

Build, customize, test, maintain, and refresh standardized Windows desktop and laptop images incorporating approved configurations, drivers, applications, and security settings.
Develop and maintain SCCM/MECM Task Sequences for automated OS deployment and support modern provisioning via Microsoft Intune and Windows Autopilot.
Manage drivers and configuration requirements for supported hardware models, and test new hardware for image compatibility.
Perform functional and compatibility testing of images before production release, validating critical applications, security controls, and network connectivity.
Maintain the image lifecycle in line with supported Windows versions and organizational requirements.
Develop and maintain PowerShell scripts to automate imaging, configuration, validation, deployment, and remediation activities.
Provide L2 support for complex imaging, OS deployment, provisioning, driver, and device-build issues, performing root-cause analysis.
Maintain build guides, SOPs, troubleshooting documentation, task-sequence documentation, and knowledge articles, following ITIL processes.

Requirements

Approximately 6 years of experience in Windows image management, endpoint engineering, EUC, desktop engineering, or OS deployment.
Strong hands-on experience with Microsoft Configuration Manager (SCCM/MECM) and OS Deployment.
Experience with Microsoft Intune and Windows Autopilot for modern device provisioning.
Strong knowledge of Windows 10/11 deployment and configuration.
Experience with Windows ADK, Windows PE (WinPE), task sequences, answer files, and deployment automation.
Good knowledge of Microsoft Entra ID, Active Directory, Group Policy, and enterprise device management.
Experience with driver packaging and hardware-model-specific configuration.
Good PowerShell scripting and automation skills.
Strong troubleshooting skills for OS deployment, task-sequence, driver, application, network, and provisioning failures.
Understanding of UEFI, BIOS, TPM, BitLocker, Secure Boot, and related endpoint configuration concepts.
Understanding of application packaging and software deployment processes.
Good knowledge of ITIL processes, including Incident, Problem, Change, and Release Management.
Strong analytical, problem-solving, documentation, and communication skills.
Ability to collaborate with Service Desk, Endpoint Management, Security, Network, Asset Management, and Device Lifecycle teams.
Experience supporting a geographically distributed global enterprise environment.

Desired Qualifications

Experience with Microsoft Deployment Toolkit (MDT) in environments where traditional imaging is still maintained.
Experience supporting large-scale Windows migration and hardware refresh programs.
Knowledge of Microsoft Defender for Endpoint, Windows Update for Business, BitLocker, and endpoint security baselines.
Experience transitioning organizations from traditional image-based deployment toward cloud-based provisioning using Intune and Windows Autopilot.

Benefits

Supercharge your potential at HCLTech.
Find your career and spark at HCLTech.
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Skills

Microsoft Configuration ManagerSCCMMECMMicrosoft IntuneWindows AutopilotWindows ADKWinPEPowerShellActive DirectoryMicrosoft Entra IDOS DeploymentUEFIBIOSTPMBitLockerSecure BootITILMicrosoft Deployment ToolkitMDTMicrosoft Defender for EndpointWindows Update for Business

#Image Management#Endpoint Engineering#OS Deployment#Device Provisioning#SCCM#Intune#Autopilot#PowerShell Scripting#Active Directory#Microsoft Entra ID#Troubleshooting#Automation#Global Enterprise

About HCLTech

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HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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