Senior Administrator - Infrastructure as Code (IaC), Windows Powershell
Technology, Data & Digital · IT Infrastructure & Security · DevOps · IT Support
In short
Responsibilities
- Monitor infrastructure, applications, cloud services, and endpoint health using DataDog dashboards, alerts, and observability tools.
- Investigate and troubleshoot alerts, performance degradation, and service availability issues.
- Create and maintain dashboards, monitors, reports, and service health views.
- Analyze logs, metrics, traces, and events to identify trends and root causes of incidents.
- Support alert tuning, noise reduction, threshold optimization, and monitoring standardization initiatives.
- Collaborate with ServiceNow, infrastructure, cloud, and application teams to support incident resolution and operational improvements.
- Assist in observability integrations with ServiceNow ITSM/ITOM, Nexthink, cloud monitoring platforms, and enterprise tools.
- Perform operational reporting, trend analysis, capacity monitoring, and service performance reviews.
- Support implementation of runbooks, automation workflows, and operational best practices.
Requirements
- 3–6 years of experience in Monitoring, Infrastructure Operations, NOC, Cloud Operations, or Observability Support.
- Hands-on experience with DataDog administration, monitoring, dashboards, and alert management.
- Strong understanding of observability concepts including: Metrics, Logs, Traces, Events, Telemetry Management.
- Experience in performance, availability, and capacity monitoring.
Desired Qualifications
- Experience with ServiceNow ITSM/ITOM, Event Management, and CMDB integrations.
- Exposure to Nexthink, ThousandEyes, Splunk, Dynatrace, Grafana, or Azure Monitor.
- Knowledge of cloud platforms such as Azure, AWS, or GCP.
- Basic scripting experience using PowerShell, Python, or Shell scripting.
Benefits
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
- Global technology company with over 223,000 people across 60 countries.
- Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
- Broad portfolio of technology services and products.
- Work with clients across all major verticals.
- Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Skills
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
4 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Senior
Locations
Noida, India
Applicants
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