Sales Co-worker (IKEA Belrose)

Logistics, Sales & Operations · Sales Associate

In short

As a Sales Co-worker at IKEA Belrose, you will assist customers in realizing their home furnishing ideas by offering expert advice and personalized solutions, particularly in kitchens, wardrobes, and storage systems. This part-time role requires a customer-focused approach, strong communication skills, and the ability to work collaboratively to achieve sales goals in a retail environment.

Responsibilities

Provide expert advice and tailored home furnishing solutions to meet customer needs.
Utilize IKEA planning tools to create and present customized solutions for kitchens, wardrobes, and storage systems.
Actively participate in sales activities to achieve business goals and contribute to growth.
Identify opportunities to maximize customer value and satisfaction.
Build strong customer relationships by understanding their lifestyle and home furnishing needs.
Collaborate with colleagues and support functions to ensure a seamless customer journey.
Contribute to an inspiring, welcoming, and customer-focused environment.
Maintain a clean, safe, and organized sales area with correct pricing and stocked products.
Assemble displays for new product introductions.

Requirements

Customer-focused with a motivation to deliver exceptional service and sales outcomes.
Confident in building relationships and engaging with a diverse range of customers.
Strong communicator who listens, asks insightful questions, and provides tailored recommendations.
Comfortable working towards sales goals in a consultative sales environment.
Organized and detail-oriented with the ability to manage multiple customer projects.
Proficient using technology and able to quickly learn digital planning and sales tools.
Curious, proactive, and eager to continuously learn about home furnishing solutions, the IKEA range, and service offerings.
Comfortable working independently while contributing to a collaborative team environment.
Possess a safe mindset and be comfortable with physical work and manual handling, including repetitive movements and lifting.

Benefits

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to Employee Assistance Program
15% Co-worker discount
Low-cost nutritious meals in Co-worker restaurant
Complimentary drinks in Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Free benefits membership (savings and discounts across retailers and service providers)
Novated leasing and EV subscription options
Superannuation salary sacrifice
Fitness Passport membership available
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to superannuation fund where eligible)

#Sales#Retail#Customer Service#Home Furnishing#Kitchen Planning

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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