Sales Co-worker G38 (Lighting)

Logistics, Sales & Operations · Sales Associate

In short

As a Sales Co-worker specializing in Lighting at IKEA Richmond, you will actively engage customers, identify their needs, and provide solutions while upholding IKEA's values and sustainability commitments. This role involves maintaining store standards, promoting products, and contributing to sales goals in a fast-paced environment.

Responsibilities

Actively approach customers and identify their needs.
Advise customers on the best solutions for their homes.
Use different IKEA sales and communication channels.
Keep your area of responsibility clean, tidy, priced, and fully stocked.
Ensure IKEA basic merchandising standards are in place.
Convey passion about IKEA products and share knowledge with customers and colleagues.
Understand store and department action plans and contribute to department goals.
Offer all available IKEA services to customers.
Lead and/or support planned commercial activities.
Maximize sales while maintaining profitability by focusing on top-selling products.

Requirements

Amazing attention to detail.
Ability to juggle multiple competing priorities.
Top-notch customer service skills; assess customer needs quickly and sell solutions.
Ability to strike up conversations easily.
Passion for IKEA products and design.
Passion for IKEA's Sustainability commitment.
Approximately 6 months of work experience in a high-volume sales or customer service environment.
Enjoy working in a physically demanding, fast-paced environment.
Comfortable working on ladders and with heights.
Ability to prioritize and organize own work efficiently.

Benefits

Wellness days (in addition to vacation days).
Extended health, dental, and vision coverage for you and your family.
RRSP with IKEA contribution matching options.
Eligibility for annual IKEA bonus incentive plan.
Flexible spending account.
Life insurance.
Merchandise and restaurant discounts.
Free drinks and different healthy meal options in the co-worker restaurant (where available).
Bereavement leave.
Employee assistance program for mental, physical, and financial wellbeing.

Skills

Customer ServiceSalesMerchandising

#Sales#Customer Service#Lighting#IKEA Products#Design#Sustainability

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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