Programmer Analyst II, Relay Product Excellence Agentic Solutions

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

We are seeking a detail-oriented Programmer Analyst II to join our Agentic Solutions team. You will design, develop, and maintain intelligent automation workflows using Python, SQL, and AWS services to transform operational processes into AI agents. The role involves building scalable bot infrastructure, driving continuous improvement, and collaborating with stakeholders to reduce manual intervention and operational risk.

Responsibilities

Design, develop, and maintain intelligent automation workflows using Python, SQL, and cloud-native services (AWS Lambda, Step Functions, Bedrock, Agent core).
Build and optimize agentic bot infrastructure for compliance and verification workflows.
Implement rule-based detection engines and automated decision-making pipelines.
Develop automated monitoring systems, scorecards, and real-time alerting mechanisms.
Ensure data integrity through automated validation checks and pipeline health monitoring.
Build and maintain KPI dashboards to track bot performance and operational metrics.
Decompose operational challenges into structured automation opportunities.
Evaluate rule-based vs. AI-driven automation approaches.
Conduct root-cause analysis for bot infrastructure and upstream process gaps.
Design intelligent escalation paths and exception-handling logic.
Translate complex technical automation concepts into clear business narratives.
Proactively communicate project status, pipeline health, risks, and blockers.
Prepare and deliver business requirements reviews and automation impact assessments.
Scope, architect, and deliver end-to-end automation projects.
Manage development timelines and proactively identify risks to deliverables.
Deliver production-ready, well-documented code and automation workflows.
Incorporate engineering best practices like code reviews, unit testing, and CI/CD.
Balance tradeoffs between development speed, solution robustness, and operational risk.
Identify transformational automation opportunities in areas heavily dependent on human resources.
Mentor and develop junior programmers on automation best practices.
Participate in recruiting and technical interviewing for the team.
Share knowledge through documentation and optimization of best practices.
Build trust through consistent delivery, proven business impact, and measurable automation outcomes.

Requirements

2+ years of front-end web development experience
Experience using SQL

Benefits

Inclusive culture empowering Amazonians to deliver the best results for customers.

Skills

PythonSQLAWS LambdaAWS Step FunctionsAWS Bedrockfront-end web development

#automation#AI#compliance#verification#risk management

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

See all open jobs at Amazon Read more about Amazon Website