Product Quality Case Builder

Manufacturing & Production · Quality & Process · Quality Assurance

In short

Vi söker en Product Quality Case Builder för domänen Digitala tjänster och produkter samt för delar av hjullastarsystemen. Du övervakar kvalitetssituationen i fältet och arbetar med produktunderhållsteam för att driva produktkvalitet. Rollen innebär att definiera och kvantifiera kvalitetsproblem, identifiera problem på alla marknader och driva fall genom definierings- och mätfaserna.

Responsibilities

Monitor field quality situation for Digital services/products and Wheel loader systems.
Work closely with Product Maintenance teams and sales regions to drive product quality.
Define and quantify product quality issues in a fact-based way.
Monitor field statistics to identify issues and initiate Quality Cases.
Drive Quality Cases through the Define and Measure phases.
Create and interpret statistical data and information.
Prioritize quality issues and request technical material via the parts return process.
Support the Product Maintenance team in PM and TFR meetings.
Chair cross-functional Field Quality meetings.
Initiate and/or evaluate Special Commitments.
Analyze data for decision-making.
Calculate costs for Special Commitments.
Support Service Bulletin work.
Contribute competence and expertise, collaborating cross-functionally.
Question the status quo and seek continuous improvements.
Inspire and motivate peers.

Requirements

Bachelor of Science within Engineering or equivalent is preferred.
Experience of Volvo Digital Services and products is required.
Experience of the Wheel loader product line-up is required.
Strong analytical skills.
Good communication and networking capabilities.
Fluent in written and spoken English.
Additional languages are a plus.
The location for this position is in Europe.

Benefits

Chance to significantly impact product quality and business.
Work with next-gen technologies and collaborative teams.
Opportunity to make a difference on a global scale.
Part of building tomorrow together.

Skills

English

#Quality#Digital#Wheel loader#Product Quality#Case Builder#Volvo Group

About Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

See all open jobs at Volvo Group Read more about Volvo Group Website