Process Associate
Finance, Banking & Legal · Accounting & Audit · Accounts Receivable
In short
Responsibilities
- Efficiently resolve customer queries via email or chat.
- Manage data accuracy and monitor quality.
- Identify process improvements.
- Manage and resolve customer invoice disputes within the Order-to-Cash (OTC) process.
- Ensure timely collections and minimize revenue leakage.
- Improve customer experience.
- Drive process improvements.
- Collaborate with Customers, Sales, Customer Service, Master Data, Billing, Logistics, and Credit & Collections teams for effective dispute resolution and root cause elimination.
Requirements
- Basic understanding of Finance and Accounting concepts
- Knowledge of Accounts Receivable processes
- Basic understanding of OTC lifecycle
- Customer service orientation
- Quick learners on applications
Benefits
- Supercharge your potential
- Find your career
- Find your spark
- A place that knows that helping its customers stay on top starts by putting its people first
Skills
About HCLTech
Supercharging progress through technology and innovation
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
3 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Entry
Locations
Chennai, India
Applicants
Be an early applicant
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