Policy Specialist, gTech Ads Customer Experience
Technology, Data & Digital · Software & Web Development · Software Engineering · Business Analysis
In short
Responsibilities
- Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions.
- Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
- Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation.
- Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
- Assist in identifying trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a technical project management or a customer-facing role.
- Ability to work flexible, non-standard working hours in line with customer requirements.
- English proficiency
Desired Qualifications
- Experience in online advertising in a customer-facing role using Google Ads, the Google Ads product suite, YouTube, or other online advertising systems.
- Experience using insights from data to influence business decisions.
- Experience in project management, including initiating workstreams, developing project plans, and fostering cross-organizational collaboration.
- Policy or billing knowledge.
- Excellent communication, organizational, customer service, and problem-solving skills.
Benefits
- 15% bonus target
- Equity
- Benefits
- Equal opportunity employer
Skills
About Google
Innovative Full-Stack Developer | Building Scalable Solutions with Node.js & React
At Google, our mission is to organize the world's information and make it universally accessible and useful. From Search to AI, we develop products and services that improve the lives of billions, empowering individuals and businesses globally. We're driven by a passion for innovation, a commitment to solving complex problems, and a belief in the transformative power of technology. Since our founding in 1998, we've remained dedicated to creating a more helpful and connected world.
Company
GoogleJob Posted
12 hours ago
Employment Type
Full Time
Work mode
Hybrid
Salary
PLN 248,000–254,000 / year
Experience Level
Mid-Senior
Locations
Wrocław, Poland
Gurugram, India
Hyderabad, India
Qualification
Applicants
Be an early applicant
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