L&D Manager, Global Learning and Development, Fulfillment by Amazon

Logistics, Sales & Operations · HR & Admin · HR Operations · Learning & Development · Program Management

In short

Amazon is seeking an experienced L&D Manager to lead its APAC team, focusing on developing and delivering high-quality training programs for new hires and existing associates. This role involves defining global L&D strategy, managing a regional team, and overseeing diverse training modalities to foster employee growth and meet organizational objectives.

Responsibilities

Define global L&D strategy and serve as the single threaded owner for training and development in the APAC region.
Manage a regional team responsible for global initiatives, setting objectives and driving measurable improvement.
Oversee the development, coordination, and delivery of trainings in APAC, including AI, business skills, new hire, functional, and leadership training.
Scope, plan, manage, and execute complex learning and people development projects.
Review and validate training materials, curriculum plans, and learner engagement strategies.
Build strong relationships with stakeholders and drive alignment on requirements, KPIs, prioritization, and action toward goals.
Run mechanisms to collect, analyze, and report on learning impact metrics for the region.
Identify knowledge gaps, training opportunities, and improvement initiatives.
Mentor and coach learning experience designers and trainers.
Ensure team adheres to established L&D standards, systems, and best practices.
Maintain clear and consistent project status reporting for project partners and leadership.
Scope, plan, manage, and execute concurrent and complex learning initiatives.
Identify, assess and mitigate risks, drive resolution of critical issues, and provide escalation management.
Deep dive data and work with cross-functional teams to ensure employee growth and development.
Report on key initiatives to stakeholders and senior leadership.

Requirements

5+ years of cross-functional project delivery experience.
5+ years of program or project management experience.
5+ years of working cross functionally with tech and non-tech teams.
Experience defining program requirements and using data and metrics to determine improvements.
Experience managing teams.

Desired Qualifications

Experience managing, analyzing and communicating results to senior leadership.
5+ years of learning design, learning science, instructional design, educational psychology, or similar field experience.

Benefits

Inclusive culture that empowers Amazonians.
Workplace accommodations available for individuals with disabilities.

Skills

Program ManagementProject ManagementData AnalysisInstructional DesignAI

#Learning and Development#Fulfillment by Amazon#APAC

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

See all open jobs at Amazon Read more about Amazon Website