Investigation Associate, Relay Product Excellence

Logistics, Sales & Operations · Supply Chain & Transport · Procurement

In short

Amazon seeks an Investigation Associate in Bengaluru to conduct investigations, verify identities, and minimize fraud risk within transportation operations. This full-time, on-site role requires analytical skills, adherence to SOPs, and comfort with rotating shifts to ensure network safety and compliance.

Responsibilities

Conduct investigations as per Standard Operating Procedures (SOP).
Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends.
Consistently achieve daily/weekly/monthly targets and quality standards for investigations.
Systematically escalate problems or variances in information.
Follow through on resolutions to ensure they are delivered.
Participate in ad-hoc projects and assignments as necessary.

Requirements

Bachelor's degree.
Background in transportation or risk management.
Analytical rigour for high-volume investigative work.
Comfort working in a 24x7 rotating shift environment with flexible weekly offs.
Ability to review and verify identities across multiple processes.
Skill in spotting inconsistencies and resolving issues as per SOP.
Ability to balance thoroughness with efficiency.

Desired Qualifications

Bachelor's degree in any field of study.

Benefits

Opportunity to play a direct role in protecting the integrity of Amazon's transportation operations.
Inclusive culture that empowers Amazonians.
Workplace accommodations for individuals with disabilities.

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About Amazon

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