Head of Digital Resilience (NAM Portugal)
Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science · Cybersecurity
In short
Responsibilities
- Lead and direct the Digital Resilience team, setting priorities and coordinating delivery across third-party oversight, business resilience, technology adoption, and AI governance.
- Oversee third-party relationships, with a focus on ICT-related arrangements and procurement.
- Manage business continuity planning and physical security processes.
- Support the Governance function through automation and AI adoption.
- Create a robust internal governance framework for AI implementation.
- Coordinate closely with Technology, Information Security, and ICT risk colleagues.
- Communicate material matters to stakeholders and escalate issues.
Requirements
- Experience leading teams or cross-functional initiatives in governance, operational resilience, or related areas.
- Understanding of third-party governance, ICT-related arrangements, and procurement processes.
- Knowledge of business continuity planning and physical security governance.
- Ability to translate automation and AI opportunities into practical improvements.
- Understanding of the distinction between business governance, Information Security delivery, and independent second-line ICT risk management.
- Strong stakeholder management, prioritisation, and communication skills.
- Master’s degree or equivalent work experience.
- Superior level English spoken and written.
Desired Qualifications
- Translate Strategy into Operating Plans & Drive Execution (Professional level)
- Foster Inclusion - Develop Team Members (Superior level)
- Empower People - Lead Across the Organisation (Professional level)
- Drive Performance - Drive Team Member Performance (Superior level)
- Develop Teams - Select Team Members and Build the Team (Superior level)
- Business Planning (Superior level)
- Team Effectiveness (Professional level)
- Candidate interviewing and employee selection (Superior level)
- Stakeholder management (Superior level)
- Coaching (Superior level)
- Employee Development Planning (Superior level)
- Building relationships (Superior level)
- Change management (Superior level)
Benefits
- Opportunity to lead a key team in digital resilience and innovation.
- Work in an inclusive and diverse workplace.
- Be part of a company that values doing the right thing.
Skills
About Nordea
We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…
Company
NordeaJob Posted
10 hours ago
Expires
in 1 month
Employment Type
Full Time
Work mode
On Site
Experience Level
Executive
Locations
Paço de Arcos, Portugal
Qualification
Applicants
Be an early applicant
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