GAP_Planner_Service
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations · Customer Success
In short
The GAP Planner Service role is responsible for coordinating service quotations, resource planning, and mobilization for Global Marine Service activities worldwide. This position ensures that all necessary resources, including personnel, tools, parts, and travel arrangements, are in place for safe, efficient, and on-schedule service execution. The role requires a Bachelor's degree or equivalent qualification and experience in service planning, field service coordination, or logistics.
Responsibilities
- Coordinate Global Marine Service requests and maintain visibility of assignment status.
- Manage the global service schedule and communicate changes to stakeholders.
- Develop service quotations by confirming scope, labor, travel, tools, parts, schedules, costs, and commercial requirements.
- Match service requirements with qualified Field Service Engineers based on availability, competence, and travel needs.
- Coordinate prerequisites for service execution, including instructions, safety information, tools, parts, documentation, and travel.
- Track mobilization and service progress, manage escalations, and ensure timely completion of administrative tasks.
- Maintain accurate planning data and contribute to improvements in resource utilization and reporting quality.
Requirements
- Bachelor’s degree or equivalent qualification in Business Administration, Logistics, Engineering, Marine Operations, or a related field.
- Relevant experience in service planning, field service coordination, logistics, project coordination, marine operations, or similar operational environments.
- Solid understanding of service quotation preparation, resource planning, mobilization, execution follow-up, reporting, invoicing, and job closure.
- Basic commercial knowledge of labor costs, travel expenses, cost allocation, service orders, and warranty processes.
- Good working knowledge of ERP systems, customer relationship management (CRM) tools, field service planning applications, reporting platforms, and Microsoft 365 applications.
- Strong organizational, planning, and coordination skills with attention to detail.
- Excellent English communication skills.
- Ability to collaborate effectively across regions, functions, cultures, and time zones.
- Safety-first, customer-focused, and service-oriented mindset.
- Ability to manage multiple priorities in a dynamic environment.
Desired Qualifications
- Experience coordinating engineers, technicians, vessel attendance, shipyard activities, offshore assignments, or international travel is preferred.
- Exposure to marine services, rotating equipment, compressors, LNG carriers, shipyards, or dry-docking environments is a strong advantage.
Benefits
- Global network for learning and knowledge sharing.
- Focus on long-term development and exploration of new ideas.
- Encouragement of innovation, testing, and learning.
- Opportunity to make a meaningful impact.
- Flexible ways of working.
- Supportive leaders.
Skills
ERP systemsCRMMicrosoft 365
#Service Planning#Resource Planning#Mobilization#Quotations#Field Service Coordination#Logistics#Project Coordination#Marine Operations#ERP#CRM#Microsoft 365#Customer Service#Busan#Korea
About Atlas Copco
Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business.
Company
Atlas CopcoJob Posted
1 month ago
Expires
in 1 month
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Busan, Korea, Republic of
Qualification
Bachelor
Applicants
Be an early applicant
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