Dynamics CRM Technical Lead

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

The Technical Lead is responsible for overseeing CRM/D365 CE Out-of-the-Box functionalities, configurations, and customizations. This role involves leading the technical team to ensure successful implementation and support of CRM solutions, collaborating with stakeholders, and designing/developing customizations, workflows, plugins, and integrations.

Responsibilities

Lead and mentor the technical team in CRM/D365 CE OOTB implementation, configuration, and customization.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Design and develop customizations, workflows, plugins, and integrations.
Ensure best practices in CRM development and maintain data integrity.
Conduct system testing, performance tuning, and troubleshooting.
Provide technical support and guidance to end-users.

Requirements

Strong expertise in CRM/D365 CE Out-of-the-Box functionalities, configurations, and customizations.
Proficient in developing custom workflows, plugins, and integrations.
Excellent problem-solving and analytical skills.
Solid understanding of CRM best practices and data management principles.
Ability to communicate effectively with cross-functional teams and stakeholders.
Experience in leading a technical team and managing CRM projects.

Benefits

Supercharge your potential at HCLTech.
Find your career at HCLTech.
Find your spark at HCLTech.

Skills

Dynamics 365CRMWorkflowsPluginsIntegrations

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About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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